/* Seguimiento de avería — public portal (Excon + look declaración) */

.gp-seguimiento-page {
    --gp-teal: #26a89e;
    --gp-teal-light: #3bc4b8;
    --gp-teal-soft: #e8f6f6;
    --gp-track-done: #1a9b72;
    --gp-track-current: #26a89e;
    --gp-track-pending: #c5d4d8;
    --gp-track-pending-text: #8aa0a6;
    --gp-text: #12323a;
    --gp-muted: #5f7a80;
    --gp-border: #d9ecee;
    --gp-radius: 18px;
    font-family: 'Excon', Arial, sans-serif;
    align-items: flex-start;
    overflow-x: hidden;
    overflow-y: auto;
    padding-top: 2rem;
    padding-bottom: 2rem;
}

.gp-seguimiento-page,
.gp-seguimiento-page input,
.gp-seguimiento-page button,
.gp-seguimiento-page label,
.gp-seguimiento-page textarea,
.gp-seguimiento-page select,
.gp-seguimiento-page a {
    font-family: 'Excon', Arial, sans-serif;
}

.gp-seguimiento-page .gp-bg-icon {
    animation: none !important;
    opacity: 1;
    transform: none !important;
}

.gp-seguimiento-shell {
    width: 100%;
    max-width: 860px;
    position: relative;
    z-index: 1;
    margin: 0 auto;
}

.gp-seguimiento-card {
    position: relative;
    background: #fff;
    border-radius: var(--gp-radius-xl, 1.25rem);
    box-shadow: var(--gp-shadow-xl, 0 20px 50px rgba(15, 23, 42, 0.12));
    overflow: hidden;
}

.gp-seguimiento-card .gp-card-brand-strip {
    height: 4px;
    width: 100%;
    background: linear-gradient(90deg, var(--gp-teal) 0%, var(--gp-teal-light) 100%);
}

.gp-seguimiento-card-header {
    padding: 0.9rem 1.35rem;
    background: #fff;
    display: flex;
    align-items: center;
    justify-content: space-between;
    gap: 12px;
    flex-wrap: nowrap;
}

.gp-seguimiento-card-header .gp-logo-area {
    margin-bottom: 0;
    text-align: left;
    display: flex;
    align-items: center;
    flex: 0 1 auto;
    min-width: 0;
}

.gp-seguimiento-card-header .gp-logo-area img {
    height: 36px;
    max-width: 220px;
    width: auto;
    object-fit: contain;
}

.gp-seguimiento-trust-badge {
    display: inline-flex;
    align-items: center;
    gap: 8px;
    color: var(--gp-teal);
    font-size: 0.8rem;
    font-weight: 500;
    line-height: 1.2;
    margin-left: auto;
    flex: 0 0 auto;
    white-space: nowrap;
}

.gp-seguimiento-trust-badge svg {
    width: 18px;
    height: 18px;
    flex: 0 0 18px;
}

.gp-seguimiento-hero {
    padding: 0.75rem 1.35rem;
    color: #fff;
    background: linear-gradient(90deg, #000000 0%, var(--gp-teal) 100%);
}

.gp-seguimiento-hero-copy {
    min-width: 0;
    color: #fff;
}

.gp-seguimiento-hero .eyebrow {
    display: inline-block;
    font-size: 0.72rem;
    letter-spacing: 0.08em;
    text-transform: uppercase;
    font-weight: 700;
    opacity: 0.9;
    margin-bottom: 0.25rem;
    color: #fff;
}

.gp-seguimiento-hero h1 {
    font-size: 1.28rem;
    margin: 0 0 0.2rem;
    font-weight: 700;
    color: #fff;
}

.gp-seguimiento-hero p {
    margin: 0;
    opacity: 0.95;
    max-width: 36rem;
    font-size: 0.92rem;
    color: #fff;
}

.gp-seguimiento-body {
    padding: 1.35rem 1.35rem 1.75rem;
    color: var(--gp-text);
}

.gp-seguimiento-tabs {
    display: flex;
    gap: 0.5rem;
    margin-bottom: 1.25rem;
    flex-wrap: wrap;
}

.gp-seguimiento-tab {
    border: 1px solid var(--gp-border);
    background: var(--gp-teal-soft);
    color: var(--gp-teal);
    border-radius: 999px;
    padding: 0.55rem 1rem;
    font-weight: 600;
    cursor: pointer;
}

.gp-seguimiento-tab.is-active {
    background: var(--gp-teal);
    border-color: var(--gp-teal);
    color: #fff;
}

.gp-seguimiento-panel[hidden] {
    display: none !important;
}

.gp-seguimiento-alert {
    border-radius: 14px;
    padding: 0.9rem 1rem;
    margin-bottom: 1rem;
}

.gp-seguimiento-alert--error {
    background: #fef2f2;
    color: #991b1b;
    border: 1px solid #fecaca;
}

.gp-seguimiento-alert--info {
    background: #ecfeff;
    color: #155e75;
    border: 1px solid #a5f3fc;
}

.gp-seguimiento-alert--success {
    background: #ecfdf5;
    color: #065f46;
    border: 1px solid #a7f3d0;
}

.gp-seguimiento-meta {
    display: grid;
    grid-template-columns: repeat(2, minmax(0, 1fr));
    gap: 0.75rem;
    margin: 1.25rem 0;
}

.gp-seguimiento-meta-item {
    background: #f4fafb;
    border: 1px solid var(--gp-border);
    border-radius: 0.75rem;
    padding: 0.85rem 1rem;
}

.gp-seguimiento-meta-item span {
    display: block;
    font-size: 0.75rem;
    text-transform: uppercase;
    letter-spacing: 0.04em;
    color: var(--gp-muted);
    margin-bottom: 0.25rem;
    font-weight: 600;
}

.gp-seguimiento-meta-item strong {
    color: var(--gp-text);
    font-size: 1rem;
}

.gp-status-chip {
    display: inline-flex;
    align-items: center;
    gap: 0.35rem;
    border-radius: 999px;
    padding: 0.35rem 0.75rem;
    font-weight: 700;
    font-size: 0.875rem;
}

.gp-status-chip--ok { background: #d1fae5; color: #065f46; }
.gp-status-chip--info { background: #cffafe; color: #155e75; }
.gp-status-chip--warn { background: #fef3c7; color: #92400e; }
.gp-status-chip--danger { background: #fee2e2; color: #991b1b; }

.gp-track-body {
    display: flex;
    flex-direction: column;
    gap: 1.15rem;
}

.gp-track-status-card {
    border-radius: 16px;
    padding: 1.15rem 1.25rem;
    background: #fff;
    border: 1px solid var(--gp-border);
    box-shadow: 0 8px 28px rgba(15, 23, 42, 0.08);
}

.gp-track-status-card--ok {
    border-color: #b7e4d0;
    background: linear-gradient(180deg, #f3fcf8 0%, #fff 70%);
}

.gp-track-status-card--info {
    border-color: #b9e4df;
    background: linear-gradient(180deg, #f2fbfa 0%, #fff 70%);
}

.gp-track-status-card--warn {
    border-color: #f0d39a;
    background: linear-gradient(180deg, #fffaf0 0%, #fff 70%);
}

.gp-track-status-card--danger {
    border-color: #f0b4b4;
    background: linear-gradient(180deg, #fff5f5 0%, #fff 70%);
}

.gp-track-status-kicker {
    font-size: 0.78rem;
    font-weight: 700;
    letter-spacing: 0.04em;
    text-transform: uppercase;
    color: var(--gp-muted);
    margin-bottom: 0.35rem;
}

.gp-track-status-title {
    margin: 0 0 0.45rem;
    font-size: 1.35rem;
    font-weight: 700;
    color: var(--gp-text);
}

.gp-track-status-message {
    margin: 0;
    color: var(--gp-muted);
    line-height: 1.45;
}

.gp-track-progress-panel {
    border-radius: 16px;
    padding: 1.25rem 1.1rem 1.15rem;
    background: #fff;
    border: 1px solid var(--gp-border);
    box-shadow: 0 8px 28px rgba(15, 23, 42, 0.06);
}

.gp-track-stepper {
    list-style: none;
    margin: 0;
    padding: 0;
    display: flex;
    align-items: flex-start;
    justify-content: space-between;
    gap: 0.35rem;
}

.gp-track-step {
    flex: 1 1 0;
    min-width: 0;
    display: flex;
    flex-direction: column;
    align-items: center;
    text-align: center;
    position: relative;
}

.gp-track-step:not(:last-child) .gp-track-step-rail::after {
    content: "";
    position: absolute;
    top: 17px;
    left: calc(50% + 18px);
    width: calc(100% - 36px);
    height: 3px;
    border-radius: 999px;
    background: var(--gp-track-pending);
    transition: background 0.35s ease;
}

.gp-track-step.is-done:not(:last-child) .gp-track-step-rail::after,
.gp-track-step.is-current:not(:last-child) .gp-track-step-rail::after {
    background: var(--gp-track-done);
}

.gp-track-step.is-error:not(:last-child) .gp-track-step-rail::after {
    background: #f87171;
}

.gp-track-step-rail {
    width: 100%;
    position: relative;
    display: flex;
    justify-content: center;
    margin-bottom: 0.65rem;
}

.gp-track-step-dot {
    width: 34px;
    height: 34px;
    border-radius: 50%;
    border: 2px solid var(--gp-track-pending);
    background: #fff;
    color: var(--gp-track-pending-text);
    display: inline-flex;
    align-items: center;
    justify-content: center;
    font-size: 0.78rem;
    font-weight: 700;
    z-index: 1;
    transition: background 0.3s ease, border-color 0.3s ease, box-shadow 0.3s ease, color 0.3s ease;
}

.gp-track-step-dot svg {
    width: 16px;
    height: 16px;
}

.gp-track-step.is-done .gp-track-step-dot {
    background: var(--gp-track-done);
    border-color: var(--gp-track-done);
    color: #fff;
}

.gp-track-step.is-current .gp-track-step-dot {
    background: var(--gp-track-current);
    border-color: var(--gp-track-current);
    color: #fff;
    box-shadow: 0 0 0 5px rgba(38, 168, 158, 0.18);
    animation: gp-track-pulse 1.8s ease-in-out infinite;
}

.gp-track-step.is-error .gp-track-step-dot {
    background: #dc2626;
    border-color: #dc2626;
    color: #fff;
}

.gp-track-step-label {
    font-size: 0.8rem;
    font-weight: 600;
    color: var(--gp-text);
    line-height: 1.25;
}

.gp-track-step.is-pending .gp-track-step-label {
    color: var(--gp-track-pending-text);
}

.gp-track-percent {
    margin-top: 1.25rem;
}

.gp-track-percent-meta {
    display: flex;
    justify-content: space-between;
    margin-bottom: 0.45rem;
    font-size: 0.88rem;
    font-weight: 700;
    color: var(--gp-text);
}

.gp-track-percent-track {
    height: 10px;
    border-radius: 999px;
    background: #e8f1f2;
    overflow: hidden;
}

.gp-track-percent-fill {
    height: 100%;
    border-radius: 999px;
    background: linear-gradient(90deg, var(--gp-track-done) 0%, var(--gp-track-current) 100%);
    transition: width 0.45s ease;
}

.gp-track-detail-card {
    border-radius: 16px;
    padding: 1.15rem 1.25rem;
    background: #fff;
    border: 1px solid var(--gp-border);
    box-shadow: 0 8px 28px rgba(15, 23, 42, 0.06);
}

.gp-track-detail-head {
    display: flex;
    flex-wrap: wrap;
    align-items: baseline;
    justify-content: space-between;
    gap: 0.5rem;
    margin-bottom: 0.55rem;
}

.gp-track-detail-head h3 {
    margin: 0;
    font-size: 1.05rem;
    font-weight: 700;
    color: var(--gp-text);
}

.gp-track-detail-head time {
    font-size: 0.88rem;
    font-weight: 600;
    color: var(--gp-muted);
}

.gp-track-detail-card > p {
    margin: 0;
    color: var(--gp-muted);
    line-height: 1.45;
}

.gp-track-next {
    margin-top: 0.95rem;
    padding-top: 0.85rem;
    border-top: 1px solid #e8f0f1;
    display: flex;
    flex-direction: column;
    gap: 0.2rem;
}

.gp-track-next span {
    font-size: 0.78rem;
    font-weight: 700;
    letter-spacing: 0.04em;
    text-transform: uppercase;
    color: var(--gp-muted);
}

.gp-track-next strong {
    color: var(--gp-track-current);
    font-size: 1rem;
}

.gp-track-activity {
    border-radius: 16px;
    border: 1px solid var(--gp-border);
    background: #fff;
    box-shadow: 0 8px 28px rgba(15, 23, 42, 0.05);
    padding: 0.35rem 1rem 0.35rem;
}

.gp-track-activity summary {
    cursor: pointer;
    list-style: none;
    font-weight: 700;
    color: var(--gp-track-current);
    padding: 0.85rem 0;
}

.gp-track-activity summary::-webkit-details-marker {
    display: none;
}

.gp-track-activity-list {
    list-style: none;
    margin: 0 0 0.85rem;
    padding: 0;
    border-top: 1px solid #e8f0f1;
}

.gp-track-activity-item {
    display: grid;
    grid-template-columns: 28px 1fr;
    gap: 0.75rem;
    padding: 0.85rem 0;
    border-bottom: 1px solid #f0f5f6;
}

.gp-track-activity-item:last-child {
    border-bottom: 0;
}

.gp-track-activity-mark {
    width: 28px;
    height: 28px;
    border-radius: 50%;
    display: inline-flex;
    align-items: center;
    justify-content: center;
    font-size: 0.85rem;
    font-weight: 700;
    background: #eef4f5;
    color: var(--gp-track-pending-text);
}

.gp-track-activity-item.is-done .gp-track-activity-mark {
    background: #d8f3e8;
    color: var(--gp-track-done);
}

.gp-track-activity-item.is-current .gp-track-activity-mark {
    background: #d7f3ef;
    color: var(--gp-track-current);
}

.gp-track-activity-item.is-error .gp-track-activity-mark {
    background: #fee2e2;
    color: #dc2626;
}

.gp-track-activity-item time {
    display: block;
    font-size: 0.8rem;
    color: var(--gp-muted);
    margin-bottom: 0.15rem;
}

.gp-track-activity-item strong {
    color: var(--gp-text);
    font-weight: 650;
}

.gp-track-activity-item.is-pending strong {
    color: var(--gp-track-pending-text);
}

@keyframes gp-track-pulse {
    0%, 100% { box-shadow: 0 0 0 5px rgba(38, 168, 158, 0.16); }
    50% { box-shadow: 0 0 0 8px rgba(38, 168, 158, 0.08); }
}

@media (max-width: 768px) {
    .gp-track-stepper {
        flex-direction: column;
        align-items: stretch;
        gap: 0;
    }

    .gp-track-step {
        flex-direction: row;
        align-items: flex-start;
        text-align: left;
        gap: 0.85rem;
        padding-bottom: 1.1rem;
    }

    .gp-track-step:last-child {
        padding-bottom: 0;
    }

    .gp-track-step-rail {
        width: 34px;
        flex: 0 0 34px;
        margin-bottom: 0;
    }

    .gp-track-step:not(:last-child) .gp-track-step-rail::after {
        top: 34px;
        left: 15px;
        width: 3px;
        height: calc(100% + 1.1rem - 34px);
        bottom: auto;
    }

    .gp-track-step-label {
        padding-top: 0.4rem;
        font-size: 0.92rem;
    }
}

.gp-case-cards {
    display: grid;
    gap: 0.75rem;
    margin-bottom: 1.25rem;
}

.gp-case-card {
    border: 1px solid var(--gp-border);
    border-radius: 0.9rem;
    padding: 1rem 1.1rem;
    background: #fff;
    width: 100%;
    text-align: left;
    cursor: pointer;
    transition: border-color 0.15s ease, box-shadow 0.15s ease;
}

.gp-case-card:hover {
    border-color: var(--gp-teal-light);
    box-shadow: 0 8px 20px rgba(15, 126, 132, 0.08);
}

.gp-case-card strong {
    display: block;
    margin-bottom: 0.25rem;
    color: var(--gp-text);
}

.gp-seguimiento-actions {
    display: flex;
    flex-wrap: wrap;
    align-items: center;
    gap: 0.75rem;
    margin-top: 1.5rem;
}

.gp-seguimiento-link {
    color: var(--gp-teal);
    font-weight: 600;
    text-decoration: none;
}

.gp-seguimiento-link:hover {
    text-decoration: underline;
    color: #0b6368;
}

.gp-btn-seguimiento {
    display: inline-flex;
    align-items: center;
    justify-content: center;
    border: 0;
    border-radius: 0.75rem;
    background: linear-gradient(135deg, var(--gp-teal), var(--gp-teal-light));
    color: #fff;
    font-weight: 700;
    padding: 0.85rem 1.25rem;
    width: 100%;
}

.gp-btn-seguimiento:hover,
.gp-btn-seguimiento:focus {
    color: #fff;
    filter: brightness(1.03);
}

.gp-btn-seguimiento-secondary {
    display: inline-flex;
    align-items: center;
    justify-content: center;
    min-height: 2.75rem;
    border: 1px solid #c5d8dd;
    border-radius: 0.75rem;
    background: #fff;
    color: var(--gp-teal);
    font-weight: 600;
    padding: 0.75rem 1.1rem;
    text-decoration: none;
    line-height: 1.2;
    box-sizing: border-box;
}

.gp-btn-seguimiento-secondary:hover,
.gp-btn-seguimiento-secondary:focus {
    color: var(--gp-teal);
    border-color: var(--gp-teal-light);
    background: var(--gp-teal-soft);
    text-decoration: none;
}

.gp-seguimiento-page .form-label {
    color: var(--gp-muted);
    font-weight: 600;
}

.gp-seguimiento-page .form-control {
    border-color: var(--gp-border);
    border-radius: 0.75rem;
}

.gp-seguimiento-page .form-control:focus {
    border-color: var(--gp-teal-light);
    box-shadow: 0 0 0 0.2rem rgba(18, 174, 181, 0.15);
}

@media (max-width: 640px) {
    .gp-seguimiento-meta {
        grid-template-columns: 1fr;
    }

    .gp-seguimiento-hero,
    .gp-seguimiento-body,
    .gp-seguimiento-card-header {
        padding-left: 1.1rem;
        padding-right: 1.1rem;
    }

    .gp-seguimiento-trust-badge span {
        display: none;
    }

    .gp-seguimiento-actions {
        flex-direction: column;
        align-items: stretch;
    }

    .gp-btn-seguimiento-secondary {
        width: 100%;
    }
}